Experts

  • Put That Same Ol’ Laundry Regimen Through the Ringer – Part 2

    Put That Same Ol’ Laundry Regimen Through the Ringer – Part 2

    Rick Murphy, Sales Manager, Whirlpool Corp. Commercial Laundry Last week, in Part 1 of this article, we discussed how to select energy-efficient equipment and preventative maintenance tasks that assist in maximizing your laundry’s wash and dry processes. Today we’ll conclude by looking at the best types of machines to consider that will allow your laundry

  • Put That Same Ol’ Laundry Regimen Through the Ringer

    Put That Same Ol’ Laundry Regimen Through the Ringer

    By Rick Murphy – Sales Manager, Whirlpool Corp. Commercial Laundry Want to know how to hinder the hospitality industry? Inefficient laundry equipment. And for staff, inefficient processes mean less productivity. And less productivity? We’re all thinking it—less money for your business and your bottom line. Fortunately, this can be easily fixed. To ensure a productive

  • Battling SuperBugs-Fighting Antibiotic Resistant Germs

    Battling SuperBugs-Fighting Antibiotic Resistant Germs

    CENTRAL COAST, Calif. – The war on bacterial contamination of hospital textiles is being fought at every hospital.  Addressing environmental cleanliness through textiles is a critical health and safety issue since hospital acquired infections (HAIs) are potentially lethal for patients and pose significant financial risks. According to a Centers for Disease Control & Prevention (CDC) report,

  • Rethink Employee Retention for Older Staff

    Rethink Employee Retention for Older Staff

    By Ruth Crocker   In many laundries there are valuable older workers who can continue adding to the productivity to the facility with some modifications to their work environment. Today’s employers are facing the fact that we need to keep our older workforce in place longer and we need to help them stay healthy. Baby

  • How Do I Maximize Delegation Effectiveness?

    How Do I Maximize Delegation Effectiveness?

    By Eric Bloom — To maintain a laundry’s effectiveness, a manager needs to effectively delegate certain tasks.  Like all management activities, delegation must be done in a thoughtful, ethical and forward-thinking manner. To that end, consider the following tips when delegating tasks to your staff, contractors, vendors and others. 1. Clearly define what can and cannot

  • Taking Charge of Wash Quality  

    Taking Charge of Wash Quality  

    By Rich Fitzmorris — Many times if you ask who is responsible for wash quality, owners, GM’s, production managers, department heads and team members will answer – the chemical company. Although chemical companies supply chemistry, often program the washing equipment and sometimes have service technicians offer ‘value added’ help — a chemical company is not

  • Measuring Operational Performance Through Metrics

    Measuring Operational Performance Through Metrics

    By Joe Gudenburr, President, G.A. Braun Inc. — Business metrics, or a quantifiable measure that tracks, monitors and assesses the success or failure of business processes are an invaluable tool to any facility. However, with regard to the processing environment in a laundry, many facilities do not use metrics, or make limited use of the

  • Managing Irate Customers or Employees

    Managing Irate Customers or Employees

    By Joe Curcillo — As a manager, chances are you’ve been faced with this scenario.  It could be an angry authoritative customer on the phone with your assistant or an employee waiting outside your door – but someone is demanding your attention and help. You recognize that how you handle the next few seconds will