Pellerin Milnor is proud to announce the newest update to the Technical Knowledge Base on its website. After nine months in production, the upgrade now features numerous user-friendly video shorts that address frequently asked questions in technical support.
“We have found that a two minute video can deliver details that would have required fifteen pages of text to communicate,” says Gary Lazarre, Director of Product Support. The updated and enhanced knowledge base provides easily accessible information for technicians to repair and maintain their Milnor machinery.
The videos range from learning how to backup Miltouch™ machine formulas to explaining how to replace O-rings in Kawaskai Press pumps. Users can also submit additional questions through the feedback channel, which go directly to Milnor’s technical support department. To access the new update, visit www.milnor.com and click the “Technical Knowledge Base” button under the “Support & Safety” tab.
For more information, visit the company’s web site: Milnor
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