Leonard Automatics, Inc., Denver, NC, recently named Dan Farnsworth as their Chief eXperience Officer (CXO).
Farnsworth began his journey with Leonard in 1996 as a machinery fabricator and worked his way through the company to become VP of Sales and Marketing in 2005, a position he has held until today.
This new role will use Farnsworth’s skills to provide an unmatched customer experience; ensuring each step of the buyer’s journey is positive and user-friendly, building customer loyalty and advocacy. He is on the Board of Directors for TRSA and has served the industry in many different capacities over his 25-year career.
“Dan brings a high degree of focus to our customer care over the years,” said Jeff Frushtick, Chairman / CEO. “He has always been very dedicated to the after-the-sale service of Leonard Automatics. As we grow the company we want to make sure we do not lose the focus on customer service that has become the brand signature of Leonard Automatics.”
For more information, visit the company’s website: Leonard Automatics, Inc.