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Clean Show Educational Forums


The Clean Show offers a platform bringing industry professionals to network, educate, and share the latest industry technologies. Attendees can learn about the latest products, trends and strategies that will help them to grow their business.

Education at The Clean Show is provided by: Association for Linen Management (ALM), Coin Laundry Association (CLA), Drycleaning & Laundry Institute International (DLI), Textile Care Allied Trades Association (TCATA) and TRSA, Association for Linen, Uniform and Facility Services Industry. Additional support provided by ARTA, American Reusable Textile Association.

Saturday, July 30, 2022

8:00 am – 9:00 am | The Next Generation of Laundromats
Brought to you by CLA
With laundromats being designated as an “essential business,” the industry is experiencing growth in attracting new people. Many of these new owners come from other industries and bring expertise in technology, marketing, and business acumen. Attend this session to hear from the new generation of laundromat owners and learn some of the innovative ideas that they have applied to their businesses.
Featuring:
– Alex Smereczniak, Co-founder and CEO, Laundrolab
– Dan D’Aquisto, Co-founder and President, Laundrolab
– Felicia Galitsky, Chief of Staff, Laundry Capital
– Nathan Garcia, The Laundry Room
Location: Room B302 – B305

8:00 am – 9:00 am | Best Culture Wins
Brought to you by DLI
Workplace culture affects all aspects of your business and has never been as important as it is now. A positive culture will elevate productivity, decrease turnover, increase loyalty, and impact overall employee happiness. Designed to inspire action, this presentation will share experiences on what it takes to make or break a thriving culture.
Featuring: Sean Abbas, President and Owner, The Threads, Inc.
Location: Room B314

8:15 am – 9:00 am | Laundry/Infection Prevention Forum
Brought to you by ALM
During this open conversation among notable infection preventionists and laundry managers representing cooperative, hospital-owned, and commercial laundry operations, you’ll hear the concerns and responses from these professionals as they address top concerns about textiles and their handling.
Featuring:
– Jason Hartsell, VP Operations, UHS
– James Mangini, Director, Maine Medical Center Linen Services
– Rich Bott, Consultant, Crothall Laundry Services
Location: Room B308

8:30 am – 9:45 am | State of the Linen, Uniform and Facility Services Industry
Brought to you by TRSA
Industry leaders from linen, uniform, and facility services industry serving uniform/workwear, healthcare, restaurants/F&B, and hospitality/hotels discuss their recovery and opportunities for expanding services. Panel discussion facilitated by TRSA President & CEO Joseph Ricci, CAE.
Featuring:
– John Clark, CEO, Prudential Overall Supply
– Jim Ginnetti, CEO, Alsco
– Brian Herrington, CEO, PureStar
– David Potack, CEO, Unitex Healthcare Linen Services
Location: Room B312

9:00 am – 9:45 am | Pardon the Interruption, Automation in Progress
Brought to you by ALM
When customer demand and labor resources are not in sync, the only answer may be to increase automation. But, how do you do and keep the operation going, so that your customer’s get the textiles they need for their patients and guests? Hear case studies and implementation plans that enable you to maintain operations, customers, and employees.
Featuring: Alex Stephenson, Service and Parts Director, TLC Tri-State
Location: Room B309

9:00 am – 10:00 am | Leveraging Community Engagement for Social Impact and Profit: Laundromats Doing Well By Doing Good
Brought to you by CLA
Laundromats have a unique reach into under-resourced communities and can upcycle their facilities with dedicated learning spaces and by hosting free laundry day events among other initiatives. LaundryCares Foundation (LCF) features many success stories that bring business owners and their communities together to impact families. This program will focus on how laundromats can connect with their communities to benefit local residents and increase profitability through initiatives of the LCF.
Featuring:
– Jason Mittman, Co-founder, Laundry Luv
– Michael Gregory, Peak Gregory, LLC
Location: Room B302 – B305

9:00 am – 10:00 am | Self-Service Technology Is Here
Brought to you by DLI
Automated self-servicing kiosks for garment pick-up and drop-off can let you serve more customers with fewer employees. This session offers insight on how one drycleaning business is reimagining the customer service experience by increasing automation and convenience while decreasing employees and labor costs.
Featuring: Nathaniel Dubasik, Burke Cleaners
Location: Room B315

2:00 pm – 3:00 pm | Attracting & Managing the New Generation of Workforce
General Session
Exploring ways to motivate, retain and attract the best people. Staffing continues to be problematic. Learn effective strategies to build your team.
Featuring: Jennifer Whitmarsh, Consultant, The Route Pros
Location: Show Floor

3:30 pm – 4:30 pm | Where to Start? Tips for Entering the Commercial Laundry Industry
General Session
Have you ever thought about what it would take to enter the commercial linen and uniform rental market? There are pros, but also cons that come along with tackling a market you’re unfamiliar with.
Hear from industry experts on the best place to start this type of transition, how the industry works, and what competition already exists, to determine if it’s the right move for you.
Featuring:
– Monika Manter, Co-owner, Balfurd Linen Service and Balfurd Dry Cleaner (DLI)
– Dan Campbell, Owner, Wash Around the Clock (CLA)
– Andy Thorsen, Managing Partner, Carolina Textile Care (TRSA)
Location: Show Floor

Sunday, July 31, 2022

8:00 am – 9:00 am | Everything You Need to Know About Your First Laundromat – and More!
Brought to you by CLA
This session is for potential owners and will cover everything you need to know to get started. From site selection to financing to closing the deal, this session will guide you through basics of starting a self-service laundry. Experienced owners will share their tips on what to do and more importantly, what not to do, to start off right. Bring all your questions!
Featuring:
– Rob Maes, Owner, Express Laundry Texas #1
– Stephen Gramaglia, Owner, Clean Fresh Laundromat
– Omer Khan, Owner, Bustinsuds Laundromat
– Jennifer Clarke
Location: B302 – B305

8:00 am – 10:00 am | 12 Profit Activators: Guaranteed To Create An Immediate Cash Flow Surge
Brought to you by DLI
If taking your business to the next level is your goal then you don’t want to miss this session. First, a marketing expert will present 12 activators proven to grow your business. Then, a panel of drycleaners will discuss how they implemented these activators and the success they ultimately achieved.
Featuring: Dave Coyle, Owner, Maverick Drycleaners
Location: B314

8:15 am – 9:00 am | Proven Strategies to Combat Hourly Labor Shortages
Brought to you by ALM
A poll released in December 2021 by the U.S. Chamber of Commerce indicated the worker shortage is unlikely to ease up anytime soon. Have you sharpened your strategies to explore new markets for workers, and doubled down on addressing barriers to employment? Recruiting expert Robin McCord shares strategies that have been successful in manufacturing, healthcare, and the professional cleaning industry.
Featuring: Robin McCord, Ed.D., SPHR, Chief People Officer, Ulab Systems
Location: B308
Cost: Free. Registration not required.

8:30 am – 10:00 am | Global National Association Initiatives
Brought to you by TRSA
A panel discussion of linen, uniform, and facility services national association CEOs offering updates on ongoing initiatives on circular economy and net-zero, circular economy, commercial vs home laundering and research, as well as promotional activities and regulatory updates. Sponsored by Deutscher Textilreinigungs-Verband (DTV-Germany), European Textile Services Association (ETSA), Textile Services Association (TSA-UK), and TRSA.
Featuring:
– Elena Lai, Secretary-General, ETSA
– David Stevens, CEO, TSA-UK
– Andreas Schumacher, Managing Director, DTV
– Joseph Ricci, President & CEO, TRSA
Location: B312

9:00 am – 9:45 am | The CDC Perspective on Textile Care Services
Brought to you by ALM
Meet the CDC’s newest in-house expert on healthcare textiles and hear first-hand her concerns and initiatives related to laundry processing and operations, and linen handling and management.
Featuring: Janet Glowicz, Ph.D., RN, CIC, FAPIC, Infection Preventionist, CDC Division of Healthcare Quality Promotion
Location: B309

9:00 am – 10:00 am | Tips and Tools for Evaluating New Laundromat Technology
Brought to you by CLA
With so many different systems available for laundromat management, accepting payments, point-of-sale software for WDF and pick-up & delivery, accounting, and more, it can be overwhelming to select the right system for your business. In this session, we will provide tips on what features to look at when evaluating systems, such as the technical and functional requirements, client references, support and training provided, and of course, price. You will leave this session with tools you need to evaluate your next technology purchase.
Featuring:
– Paul Hansen, Owner/Operator, Su Nueva Lavanderia
– Brian Henderson, Owner, Wash Dry Fold POS
Location: B302 – B305

9:00 am – 10:00 am | The Economic Impact of Reusable Textiles
Brought to you by ARTA
This session shares results of research on the economic impact of using reusable textiles versus single-use disposable items. While ARTA has conducted several life cycle assessments on the environmental impact of switching to reusable textiles, this study attempts to quantify the economic benefits of switching to reusables. ARTA has completed this research on cleanroom coverall garments and is currently gathering data on several products, including isolation gowns, surgical gowns, incontinence pads, and microfiber cloths and flat mops.
Featuring:
– Dr. Evan Griffing, Environmental Clarity
– Gabriel Boardman, President, ARTA
Location: B202

12:00 pm – 2:00 pm | Global Linen, Uniform/Workwear, and Facility Services Industry Recovery, Trends, and Expansion
Brought to you by TRSA
Learn how the global linen, uniform, and facility services industry recovered from the pandemic and lessons learned, as well as opportunities for expanding business. Gain insight into how organizations are leveraging increased interest in hygiene, and environmental and supply chain sustainability to differentiate and grow their customer base. Panelists will discuss employee recruit environmental social and governance (ESG) efforts, and building brand reputation contributes to growth. Understand principles that limit and facilitate revenue-generation and cost-control strategies as panelists present short profiles of the industry in various geographic markets and the impact of supply concentration (chain vs. independent laundries), demographics (population, workforce), economic mix by industry (product- vs. service-producing) and supply costs.
Featuring:
– Andreas Holzer, Managing Director, Bardusch (President – ETSA)
– Jim Kearns, Executive Vice President and CFO (TRSA Vice Chair)
– Juha Loria, President & CEO, Lindstrom
– Helen Wood, Managing Director, Johnsons Hotel Linen - (DTV)
Location: B312

2:00 pm – 3:00 pm | 2022 Economy – Are We Ever Going to See Normal?
General Session
It has been obvious enough that 2020 and 2021 were years of unprecedented turmoil. Thus far 2022 has not been exactly stable. Halfway through the year, where does your business stand? Are consumers going back to their old habits or have these behaviors changed forever? Are the new patterns bad or good for the industry – or maybe a little of both? We’ll present the answers to these questions and more.
Featuring: Chris Keuhl, Managing Director, Armada Business Intelligence
Location: Show Floor

3:30 pm – 4:30 pm | Global Session Panel
General Session – more info coming soon!
Location: Show Floor

Monday, August 1, 2022

8:00 am – 9:00 am | Marketing through Your POS
Brought to you by DLI
Are you using your point-of-sale system to its full potential? Your POS may provide valuable data about customer experiences, preferred services, and spending habits. This information can then be used to build targeted messages to boost repeat purchases and additional spending. Hear experts share ways to use this powerful tool to create personalized interaction with customers and increase revenue.
Featuring: Norman Way, Vice-President, Puritan Cleaners
Location: B314

8:15 am – 9:00 am | Building a Business on Culture
Brought to you by ALM
Does your company culture create an environment that not only attracts employees but also customers? ImageFIRST has built their company with a purpose, “positively impacting lives of our associates, our community, our customers, and their patients”. A culture based on caring, and it all starts with putting their associates first, is a driver in ImageFIRST’s steady growth. ImageFIRST Executive
Vice President Jay Juffre, gives us a glimpse of how their culture and purpose has driven business development.
Featuring: Jay Juffre, Executive Vice-President, ImageFIRST
Location: B308

8:30 am – 10:00 am | Maximizing Your Laundromat’s WDF and Pick-Up & Delivery Business
Brought to you by CLA
Many store owners have taken their self-service laundromat to the next level by adding wash-dry-fold and pick-up and delivery services. And those who’ve offered these services in the past are raising the bar. This next-level session will feature expert advice for reaching new heights in your WDF business: digital marketing, production, employee training, commercial vehicles, order packaging and more! During this session, three experts in the WDF and PU/D business will share their best practices for adding efficiencies to your operations and maximizing your profits.
Featuring:
– Amy Martinez-Monfort, Owner/CEO,Tampa Laundry Company
– Dave Menz, President/Owner, Queen City Laundry
Location: B302 – B305

8:30 am – 10:00 am | Legal Issues: Contracts, Labor Law and Other Legal Trends Contracts: Protecting Your Customers, Employees, and Business Assets
Brought to you by TRSA
This session provides participants with current information regarding legal issues in the linen, uniform and facility services including analysis of recent court rulings, state rules/regulations. Gain insight into the most common legal issues, and avoiding and handling the latest contract, labor law and other legal trends impacting your business. Learn how you can help ensure your organization is protecting its assets, employees, customers, and others.
Featuring: Joseph P. Shelton, Regional Managing Partner, Fisher & Phillips LLP
Location: B312

9:00 am – 9:45 am | Rejecting Business Opportunities: When it makes sense to say Goodbye or No Thanks
Brought to you by ALM
Sometimes it is necessary to focus on your key customers, and weed out, or decline business opportunities for the ones that strain resources, don’t meet your business objectives, or that create challenges and difficulty for your staff and operations. Learn how identify who to let go and feel comfortable having those difficult conversations, while at the same time maintaining your image in the industry.
Featuring: Liz Remillong, Vice President, Crothall Laundry Services
Location: B309

9:00 am – 10:00 am | CINET PTC Global Best Practices Program
Brought to you by DLI
The Retail Textile Cleaning industry is in need for new and advanced business models that guarantee a high quality, sustainable and circular performance. Over 150 companies worldwide are expected to participate, but only the best 50 companies will be invited by an independent international jury to do a presentation for the International esteemed awards in the categories Retail Textile Cleaning, Retail Textile Cleaning BIG and Industrial Textile Service.
At the Clean show CINET will present a selection of last edition participants, new global trends in retail textile cleaning as well as a variety of promising, innovative initiatives of PTC companies.
Featuring: Peter Wennekes, CEO, CINET
Location: B315

12:00 pm – 2:00 pm | TRSA Next Generation Executives – Secrets to Chick-fil-A Hiring & Training for Exceptional Customer
Brought to you by TRSA
Chick-fil-A is the highest-ranked U.S. fast-food restaurant in customer service and the fourth most-inspiring company – according to Forbes. Hear an actual franchise owner explain how they hire and train exceptional employees who are willing to give their best every day when they come to work.
Featuring: Ryan Magnon, Sr. Principal Operations Lead – Southwest Region, Chick-Fil-A
Location: B311

2:00 pm – 3:00 pm | Human Resources Strategy
General Session
Times are changing and so are employee’s expectations. Attracting and retaining new talent is exceedingly more challenging in today’s environment. Now is the time to rethink how you connect and engage with current and future employees. In this presentation Seay Management Consultants, a human resources specialist firm will share:
– How to address the staffing shortage
– Which benefits employees desire & why
– Policy changes essential to retaining employees
– Plus more!
Featuring:
– Sue Boardman, Regional Sales Manager, Puzzle HR
– Jonathan Boehmer, Vice President, Puzzle HR
Location: Show Floor