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Fix It Before It’s Broken – Forward Resolve Customer Service
By Kate Zabriskie While a fix-it-the-first-time approach may be the gold standard of customer service, addressing potential issues before they materialize is the true mark of an exemplary user experience. Consider the pace of ...
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Foltex USA Celebrates 10 Years
“Ten years ago Foltex set out on a mission to combine our passions for engineering, manufacturing and marketing, while bringing positive change to the industry we love. Today, our fresh perspective combined with our tenacious ...
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Wildman Business Group Acquires Northern First Aid
Wildman Business Group of Warsaw, Indiana, announced the acquisition of Hersey, Michigan-based Northern First Aid, according to a news release. The customer base will begin receiving service from WM First Aid, a Wildman Company based ...
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NOVO Health Services Acquires EcoBrite Linen
NOVO Health Services, a healthcare linen management company announced the acquisition of EcoBrite Linen, a provider of healthcare linen and laundry services for long-term and acute care facilities in Chicago. The acquisition marks NOVO’s investment ...
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Choosing a Dryer for Your Commercial Laundry
By Al Adcock, Vice President Sales & Marketing, B&C Technologies Picking the right dryer for your commercial laundry is important to productivity and efficiency and contributes to the overall throughput of your laundry. Whether you’re replacing ...
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Braun Topline® Air Folder – VIDEO video
The Braun Topline® Folder is ideal for folding a variety of items including pillow cases, scrubs, patient gowns, incontence pads, bath/hand/pool towels, bath sheets and thermal blankets. Featuring three different methods of sorting, you can ...
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TRSA Marketing, Sales & Service Summit
Memphis, Tenn., was the location for TRSA’s 6th Annual Marketing, Sales & Service Summit, the most well-attended Marketing Summit to date. Adding service to the mix for the first time reinforced the importance of ...
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UniFirst Expands Service in New York City
UniFirst Corporation, a provider of customized business uniform programs, facility service products, and first aid and safety services, announced the grand opening of its new uniform service facility in the Bronx, in a news release. ...
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Shop Tingue Cyber Weekend Sale
This weekend, Nov. 24-27, Tingue is holding a Cyber Weekend Sale. This special promotion will offer a comprehensive inventory of replacement parts for all major equipment manufacturers. Running throughout the weekend, Tingue’s Cyber Sale offers ...
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Cintas Opens New Cleanroom Facility in Milwaukee Area
Cintas Corporation held a grand opening ceremony at its newest Cleanroom facility, located outside of Milwaukee. The state-of-the-art facility in Menomonee Falls creates additional capacity in Cintas’ national Cleanroom footprint, according to a news release. ...