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Treat Customers Good, and Employees Better-Pt. 1
By: Ken Tyler, Sr. Laundry Industry Consultant You may have heard that customers should come first. However, it’s also debatable that your employees should come first instead. They bring great value to your organization with skills ...
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Overcoming the Urge to Micromanage
By Kate Zabriskie — It starts innocently enough. You want to ensure everything runs smoothly, so you check in often. You spot mistakes, so you fix it yourself. Someone misses a minor detail, and you ...
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Is It Time to Rethink Your Senior Living Linen Management System?
By Steve Berg, Vice President, Encompass Group — How modern linens can enhance comfort, reduce costs, and improve operational ROI. In today’s senior living environment, margins are tight, staffing is stretched, and expectations around ...
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Let’s Talk Wash Chemistry – Part 2
By Al Adcock, Vice President Sales & Marketing, B&C Technologies Last week in Part 1 we explored different products that can be used in your commercial laundry. This week we’ll look at more chemicals, their ...
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Let’s Talk Wash Chemistry-Pt.1
By Al Adcock, Vice President Sales & Marketing, B&C Technologies — When you’re trying to decide what washing products you’re going to use in your commercial laundry, it’s really helpful to understand just what all ...
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How Clarity Transforms Teamwork
By Kate Zabriskie Imagine a team starting a project with energy and optimism. Ideas are flying, everyone’s ready to contribute, and the excitement is high. But a few weeks in, the team is struggling. ...
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Laundry Acquisition and Inspection Tips
By: Ken Tyler, Sr. Laundry Industry Consultant Laundry equipment planning, acquisition and inspections are critical to every laundry. Each facility should establish protocols for production, performance and quality expectations. Inspections should be conducted by the ...
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Extend Linen Life with High-Speed Extracts
By Al Adcock, Vice President Sales & Marketing, B&C Technologies High speed extracts can help increase linen life in a commercial laundry by removing more water from the linens during the spin cycle, which reduces ...
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Musical Employment Chairs – Who’s Left Standing?
By Craig Lloyd, LaundryCareers.com I once said, “Owner Operators, multi-plant senior managers and equipment manufacturers – the Day of Reckoning is quickly approaching. Although our industry appreciates the technological advances and the accompanying production ...
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Benchmarking Cost Textile Care Operations
By: Ken Tyler, Sr. Laundry Industry Consultant Below you will find my benchmarking cost textile care operations for 2021. The year 2021 was used because it takes several years to quantify and validate the results. ...
