JENSEN USA Hurricane Michael Recovery

JENSEN USA, located in Panama City, Florida, is happy to announce that its main facility is still standing, albeit with some roof damage, according to a company release.   The company’s parts and machine warehouse made it through the hurricane relatively unscathed.  However, unfortunately cell and internet service is still down and the electrical power in the vicinity of the facility is expected to be out for a couple of weeks.

Panama City has been closed to all but first responders and individuals conducting business in town.

JENSEN USA’s disaster plan was in place and implemented immediately both for team members and customers.

  • The company immediately started locating all employees and their families.
  • Team members have begun working to get its Parts and Service departments operational as quickly as possible.
  • As soon as this is accomplished, an announcement will be made to the industry.
  • At that time, the company will have a temporary main switchboard number customers can call to receive Parts and Service assistance. Please call 850.320.7860 and follow the prompts to reach the desired department.
  • Meanwhile, you may place your spare parts orders via JENSEN’s website at
  • Generators will be in place for both buildings by Tuesday morning, October 16th.
  • Temporary office buildings will be in place by Wednesday or Thursday, October 17th or 18th.

“The process of getting back to normal will take some time,” says Simon Nield, president JENSEN USA. “Even though we will make every effort to reduce disruption, we kindly ask you for your patience during what will inevitably be a difficult time for JENSEN USA.  But together, we will persevere. Finally, the messages of support from our customers, suppliers, sister companies and competitors have been truly humbling.  We would like to sincerely thank you all for making a terrible week(s) just a little bit less terrible.”