Castro Given UMF’s Nat’l Guest Room Attendant Excellence Award
UMF Corporation announced that Mabel Castro, guest room attendant (GRA) at the Chicago Marriott Downtown, has earned the company’s third annual Guest Room Attendant Excellence Award, according to a news release. UMF established the GRA Excellence Award in 2020 to acknowledge the crucial role GRAs play in ensuring hotel guest safety, satisfaction, and loyalty in …