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Posts Tagged: Management

  • Appreciating Your Workforce

    Appreciating Your Workforce

    By Liz Uram Do you feel like there is too much appreciation going on in your workplace? If you said no, you’re not alone. Your team would probably say the same thing. A Gallup survey revealed that 65% of employees haven’t received recognition in the last year. This directly correlates to the studies that consistently

  • Managing Irate Customers or Employees

    Managing Irate Customers or Employees

    By Joe Curcillo — As a manager, chances are you’ve been faced with this scenario.  It could be an angry authoritative customer on the phone with your assistant or an employee waiting outside your door – but someone is demanding your attention and help. You recognize that how you handle the next few seconds will

  • Maximizing Delegation Effectiveness

    Maximizing Delegation Effectiveness

    By Eric Bloom One of the great things about being a manager is that you can delegate various types of tasks to other people instead of having to do them yourself. This may sound like a rather cavalier statement, but it’s true. As a manager, to do your job efficiently and effectively, you must delegate