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Orzetti Named ImageFIRST CEO

ImageFIRST announced that it has appointed Edward H. Orzetti as Chief Executive Officer.

A provider of healthcare laundry and facility services, ImageFIRST operates more than 80 locations and employs more than 4,200 associates. The company serves healthcare customers in most major markets of the United States, including outpatient facilities, hospitals, and full health systems, according to a news release.

ImageFIRST was acquired by the private equity firm Calera Capital in 2018.  “With a focus on long-term growth, we’ve consequently asked Ed Orzetti to join the organization full-time as the Chief Executive Officer of the business,” said Managing Partner and Chairman of the Board, Mark Williamson. “Former CEO Jim Cashman will transition to an Advisor to the Board of Directors.”

Orzetti brings more than 30 years of experience building and leading industrial businesses. Prior to joining ImageFIRST, Orzetti served as an Operating Partner with Calera Capital. In this capacity, he was responsible for partnering to deliver strategic and operational leadership with the industrial businesses in its portfolio, including ImageFIRST.

Orzetti and his former Calera Capital partner Ethan Thurow led the original deal team in the acquisition of ImageFIRST. “We were first drawn to the industrial laundry space, then specifically to the healthcare business model of founders Jerry and Jeff Berstein. It didn’t take long to recognize we had identified the industry leader and the ideal platform company for our initial investment.”

With a strong leadership team in place, more than twenty acquisitions have been completed under Calera’s ownership – more than doubling its size – while maintaining 97% customer retention.

“Since it was founded, ImageFIRST has consistently prioritized a culture of associate engagement, development and education and believes in a customer-centric service model, aiming to lighten the load of busy healthcare workers,” said Orzetti. ”This service vision carries through to the patients of our customers and the communities we serve. I’m proud to carry on this vision as the leader of ImageFIRST with the same spirit and enthusiasm I have had from the sidelines for the past five years.”

“As we look to the future, we are certain to reach new heights and poised to better serve our customers, their patients, and the communities in which we operate,” says Orzetti. “The future looks bright – and I look forward to working with the executive team to lead us in the next chapter of growth.”